Policies


Please note that each piece of Carol Workinger jewelry you order is carefully handcrafted in our studio by our team of artisans especially for you. We want you to love your piece so we offer a 5 day return or exchange policy.
All returns require a Return Authorization and must be shipped to Carol Workinger's studio in the original packaging with all labels affixed and prepaid via insured carrier such as UPS or Fedex. Please do not ship via USPS unless insured for loss.
In order to obtain a full refund, please ship your item back within 5 days of receiving it with an RA number written on the invoice.
To obtain an RA number, email carol@carolworkinger.com with your invoice number and reason for return.
Please send returns to the address below:
Carol Workinger
245 W. 29th Street, Loft 404, New York, NY 10001
If you have any questions, please call the studio at 212 861 0616
or email carol@carolworkinger.com